Nine domains · Two exams

In-depth A+ study guides

Work through a domain from principles to real-world diagnosis, then test yourself.

Core 1 · 13%

Mobile Devices

Laptop displays, USB-C docks, wireless connectivity, and mobile support

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Core 1 · 23%

Networking

Addressing, routing, Wi-Fi, ports, and command-line diagnosis

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Core 1 · 25%

Hardware

Motherboards, RAM, storage, printers, power, and component selection

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Core 1 · 11%

Virtualization & Cloud

Hypervisors, containers, SaaS/IaaS/PaaS, and cloud resource behavior

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Core 1 · 28%

Hardware & Network Troubleshooting

A repeatable diagnostic workflow under real help-desk constraints

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Core 2 · 28%

Operating Systems

Windows tools, permissions, Linux basics, and recovery strategy

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Core 2 · 28%

Security

Identity, malware response, wireless defense, and risk reduction

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Core 2 · 23%

Software Troubleshooting

Application failures, browser behavior, malware symptoms, and OS instability

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Core 2 · 21%

Operational Procedures

Change management, documentation, safety, privacy, and customer communication

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